Carpet Cleaning

Why Choose Brighter Image?

If you’re looking for professional carpet cleaning in Fayetteville, NC that you can trust, then you have come to the right place. Our team members are highly trained when it comes to carpet cleaning and follow the standards set forth by the IICRC (Institute of Inspection Cleaning and Restoration Certification). Whether you need stain removal, restorative cleaning or just need to freshen up your carpets, we can do it all and more!

Truckmount Steam Cleaning

Our truckmounted carpet cleaning system utilizes hot water extraction (steam cleaning) to remove embedded soil that is trapped deep down in the carpet fibers. Truckmounted hot water extraction which is commonly referred to as steam cleaning, is the sole method 95% of all carpet manufacturers and carpet fiber producers acknowledge as a viable cleaning method. The maintenance brochure published by the world’s largest carpet manufacturer, Shaw Industries, recommends this method because its own research indicates that it provides the best capability for cleaning. In fact, some other methods void manufacturers warranties as they actually damage fibers. They found out that steam cleaning with a truckmount unit adds restorative value to fibers that will extend the expected life and resiliency as much as 50% and allows manufacturers to add years to the life of their product when properly maintained.


Carpet Cleaning Process


Our technicians will do a walk-through inspection with you to identify soiling conditions, carpet construction and potential permanent stains.

Protect Your Home

This is something we feel really sets our company apart. Corner guards are used to protect your walls, moving blankets are used to protect your hardwood floors and our popular Seal-A-Door is used to keep the cold air in during the summer and the cold air out during the winter.


Your carpet will be thoroughly vacuumed with a hepa-filter vacuum to remove bonded dry soil. Removing dry soil is one of the most important steps in the cleaning process. *If you’re moving out and the property will be empty, we require the carpets to be vacuumed prior to our arrival*

Furniture Moving (Optional)

Due to liability and safety concerns, our crew will not move entertainment centers, dressers or very large/heavy furniture. Sofas, chairs, coffee tables and end tables for example, can be moved. Just let us know what you would like moved and we will do our best to accommodate. *Our crew can move up to 6 items per household*


Carpet will be pre-conditioned w/ an eco-friendly cleaning solution to emulsify soil. Pre-conditioning allows for maximum soil suspension.


Carpets will be pre-groomed w/ a carpet rake or rotary machine (depending on soil level) to break up embedded dirt and grime. Agitation is a step that is commonly missed or not included by some cleaning companies. In some cases agitation may not be needed but for moderate to heavily soiled carpets, this step is vital.

Look at it like this. Would you wash your hair without scrubbing the shampoo into your scalp? Simple answer right?

Extract & Neutralize

Once the soil has been suspended, our state-of-the-art truckmount hot water extraction cleaning process (commonly referred to as steam cleaning) will thoroughly flush the carpet pile while also deodorizing. During the extraction process, our powerful truckmount will remove dust mites, allergens and other microscopic pollutants.

The pH is balanced on every carpet and fabric we clean. This is accomplished during the extraction process by using an all fiber rinse which leaves your carpets softer because no soapy residue is being left behind. By properly neutralizing your carpets this also decreases the chance of having issues with spots reappearing. *Be cautious of any company that does not do this or is not educated on the subject*

TCS Chief 2 Professional Truckmount Units

Post Groom

This will be conducted only when topical treatments are being applied such as pet odor neutralizer, teflon carpet protection and malodor treatments. These products are applied and then thoroughly groomed into the fibers  w/ a carpet rake.