Why Choose Brighter Image?
If you are looking for professional carpet cleaning in Fayetteville, NC or the surrounding areas that you can trust, then you have come to the right place. Our team members are highly trained when it comes to carpet cleaning and follow the standards set forth by the IICRC (Institute of Inspection Cleaning and Restoration Certification). Whether you need stain removal, restorative cleaning or even just a routine cleaning, we can do it all and more! Our truckmounted carpet cleaning system utilizes hot water extraction (steam cleaning) to remove embedded soil that is trapped deep down in the carpet fibers. We understand that you do not want harsh chemicals in your home when you have children or pets, so we use a non-toxic, biodegradable cleaning solution.
Truckmount Steam Cleaning
Truckmounted hot water extraction which is commonly referred to as “steam cleaning”, is the sole method 95% of all carpet manufacturers and carpet fiber producers acknowledge as a viable cleaning method to uphold their warranties. The maintenance brochure published by the world’s largest carpet manufacturer, Shaw Industries, recommends this method because its own research indicates that it provides the best capability for cleaning. In fact, some other methods void manufacturers warranties as they actually damage fibers. They found out that steam cleaning with a truckmount unit adds restorative value to fibers that will extend the expected life and resiliency as much as 50% and allows manufacturers to add years to the life of their product when properly maintained.
Carpet Cleaning Process
Pre-Inspection: Our technicians will walk with you through your home allowing you to explain any areas of concern you may have. During this time the carpet construction will be noted along with any areas with permanent staining.
Pre-Vacuum: Your carpet will be thoroughly vacuumed with a hepa-filter vacuum to remove bonded dry soil. Removing dry soil is an important step in the cleaning process. **Our Deluxe & Premium Package includes pre-vacuuming. Our Basic Package requires the carpets to be vacuumed prior.**
Move Furniture: (Optional) Couches, chairs, tables and other miscellaneous items will be carefully moved. Beds, dressers, entertainment centers and very heavy furnishings are left in place. Any furniture or items our crew deems unsafe to move will be left in place. Our team can move up to 8 items per household. **Basic Package does not include moving furniture**
Protecting Your Home: When our technicians are in your home they will take every step to protect your walls, corners and hardwood flooring. Corner guards and floor coverings will be used to prevent any damage to your home. At Brighter Image, extra precaution is taken when working around your belongings and furniture that can not be moved.
Pre-Spot & Pre-Condition: Traffic areas and spots are pre-conditioned with a non-toxic citrus based solution for more effective soil and spot removal. For heavy traffic areas the pre-conditioning solution will be manually agitated w/ a carpet rake to loosen soil. **Our Deluxe and Premium package includes mechanical agitation w/ a rotary machine**
Extract & Rinse: Once the soil has been loosened, our professional truckmounted steam cleaning method will thoroughly flush the carpet pile with an all fiber rinse to ensure no soapy residue is left behind. Pressure and heat are regulated to prevent over-wetting the carpet. We clean with water temperatures between 215°F – 240°F.
Post Spot Treatment: If any spots are not removed during the cleaning process, spotting techniques are employed. Permanent stains identified by our service technicians that can not be removed will be brought to your attention during the cleaning process.
Carpet Grooming: Grooming “fluffs” matted carpet by lifting the pile. This process is also used when applying topical treatments such as deodorizer or teflon carpet protection. **Basic Package does not include carpet grooming**
Final Inspection: Please walk through your home or business to inspect our work. If for any reason you’re not satisfied with something we will gladly go back over an area you are concerned with.