Rated 59 reviews! out of 5 based on
“You guys ROCK!! The service was great and the job was beyond amazing!! They even came out in the snow to do my carpet, they moved the furniture as needed. Fast Friendly and Efficient!!! Did I mention the price was amazing too!! Nothing but great things from this business. #happycustomer”
- Jaime Annette Berry
“VERY easy to work with and accommodated my changing schedule! Thanks so much!”
- Michelle M.
“Best carpet cleaners in town...Carpets looking fresh...Thanks guys!”
- Jimbo Laney
“Thank you Brighter Image Carpet Care for my awesome clean carpets! Ya'll are the best.”
- Laura Jackson
“ just want to give a big shout out to Brighter Image Carpet Care and Dave who came out and brought our carpets back to life yesterday. They look AMAZING....anyone needing their carpets cleaned give them a call....”
- Tammy Swain Pilkington
“I have used this company. Great job! Great customer service. Very reasonable prices.”
- Kay Grady
“Awesome carpet cleaning service will be a returning customer.”
- Melissa L
“Wow! I thought that there was no way to get some of these pet stains out of my carpet. Brighter Image and their professional staff proved me wrong. The staff was very friendly and arrived right on schedule. If you need your carpet cleaned in Fayetteville, Brighter Image is the only way to go. ”
- Rory Blake
“These young men do a wonderful job. I have had them clean my carpets several times and the job was always outstanding. The rates are very reasonable too. Give them a shout, you won't be sorry.”
- Donna Nash Hailey
“These guys did a great job. They were quick and there was a huge difference in the carpeting. The price is very reasonable. I've been meaning to call them to have my couchloveseat cleaned... I really need to stop procrastinating.”
- Amy C Roco
- Tim J.
“These guys are amazing! When they finished I was like, "Wow"! They did an outstanding job and I would recommend them to anyone looking for outstanding results from an outstanding crew at a great price!”
- John Mizzelle
“Brighter Image Carpet Care; is a really Great company. Great customer service. Did a fantastic job. I gave them an A+ rating and highly recommend!”
- John Grove
“They did an amazing job...the carpet in our rental home was awful, and now it looks like new! They were so professional and nice! ”
- Jessica E.
“I had some serious pet odor and stains and they did a beautiful job getting them out! They were very nice and I felt comfortable leaving them to clean while I ran errands! Would definitely recommend! Super affordable as well! Thanks guys! ”
- Kaelynn Jackson
“David did a wonderful job on our carpets! I could tell such a huge difference & I loved they worked me in the same day as I called. Will be using this company again!! ”
“You guys made my move out process much easier. Thanks for working with me and understanding when I had to reschedule and then get worked in at the last minute.”
- Andy Tolbert
“- Great service.- Great price- Professionals- On time- Overall, was an outstanding job, head and shoulders above all other companies I have used previously.- I would highly recommend”
“This company does a great job. Very professional and friendly. ”
- Andrea P.
“Great local company. Would definitely recommend Brighter Image Carpet Care. Will use again in the future! ”
- Kevin P.
“Friendly on the phone, friendly in person, and friendly even after they left when I received an email asking if I was pleased with the service. This company did a fantastic job.”
- Tiffany J.
“Brighter Image did an amazing job with our carpets for a move out inspection. Our carpets looked so clean afterwards and the pricing was a lot cheaper than I anticipated. To top it all off everything was done very timely and the guys were so nice with our puppies and munchkin.”
- Lauren P.
“I had really given up hope???? with my carpet untill I tried this company.They did a Awesome job ....I now how have a "shoes off"???????????????????? policy They will b coming again.The old saying you get what you pay for....their work it is worth it! #Team Brighter Image Shout out to Jenny????”
- Julia Henderson
“I have used Brighter for almost 15 years and they are by far the best~ The prices are very reasonable, and the work is amazing. I would highly recommend them to anyone looking for a company who has build its reputation on providing a quality service in the utmost professional manner~Thanks guys for a great job.”
- Susan W.
“If you are looking to support a local family business this is your place. After searching for a company to clean our carpets I came across Brighter Image. I was very impressed with how our carpets looked. I definitely will be using them from now on.”
- Samantha C.
“I just want to thank you guys for doing a wonderful job!”
- Jessica R.
“Just want to let you know my husband and I really appreciate the fantastic customer service we received when working with you all for our move out cleaning. Very professional and thank you for showing up on time each day!”
- Jamie Towns
“I have never had upholstery cleaned so I called around and spoke to quite a few companies before settling with Brighter Image and boy am I glad I did! I am a sucker for customer service and this company was superb! All of the professionals were courteous and attentive to my needs. They literally just finished my service and I am loving the service I received! I was assured of the service that was performed and I am sure that I will call again for any carpetupholstery needs! Thank you!!! ”
- Andrea N.
“This is my second time using brighter image carpet cleaning and again they exceeded my expectations. They go beyond what any other Carpet cleaning company has done in the past!Lifetime customer!”
“I am a Property Manager with a local Property Management Company. We use Brighter Image for all of our carpet cleaning needs. The carpets in my home desperately needed to be cleaned and treated for pet odor. I contacted Brighter Image. They scheduled our service immediately. They arrived promptly, were very courteous and worked non-stop until the job was done. I was amazed when I walked in the door last night. My carpets look brand new and smell wonderful. I will definitely continue to recommend Brighter Image, not only to my professional contacts but personal as well. Thank you for a job WELL DONE!”
- Angela and Stephen Dial
“Guys did a really nice job. Thank you.”
- David J.
“My carpert is new again! I would recommend this service to anyone for a move out or routine cleaning. The gentlemen did a wonderful job. They were able to remove old stains. They were very professional, customer oriented and detail in their work. Thanks a ton!”
“Great job, thanks”
“So very polite both on the phone and in person. The technicians went above and beyond cleaning our carpet and exceeded our expectations! ”
- Jenna K.
“I've been using this company since 1990. I must admit I've tried other companies here & there but have always gone back to Brighter Image. I know that I can always trust they'll do a WONDERFUL job.”
- Carol Santini
“I am SO impressed with the job these guys did. There is a reason their rating is so high: they're professional, friendly, affordable and above all else they do an amazing job! ”
- Jessica P
“It's been several years since I last had my carpet cleaned. Although the carpet is old and worn I am still very impressed with how well these guys did. I didn't think the carpet would turn out as well as it did. ”
- Matt Cook
“As a pet owner I had smelly carpets due to dog urine and after the carpet cleaning the smell disappeared and my seem brighter. I would definitely recommend Brighter Image to you all!”
- Sofia T.
“Took there time to do a great job”
- Dominic leach
“These guys are great! I would both use them again as well as highly recommend them to anyone needing this type of service. ”
- Ryan J
“I requested a quote from Brighter Image and was responded to within an hour. They were happy to answer all of my questions and provided me with different services they provided. After reviewing their services, I stated that I only needed my carpets cleaned even though they offered pet cleaning, it was only if the pet had done business on the carpet. Their team did not push any unwanted service. We scheduled a date and time and when the day came, they were on time. The team moved what I didn't and got right to work. They placed covers on the floor and bumpers on corners to ensure that the hoses didn't make any marks. They cleaned four rooms and a hallway in two hours. When they were done, they provided me with some helpful post-cleaning tips and answered my questions. The gentlemen were polite and professionally dressed. Thanks Brighter Image. Keep up the great work.”
- Bill M
“After calling 5-6 other companies I settled with Brighter Image. They were reasonably priced and very friendly. They arrived to the job on time and did it in a timely manner. The carpets looked amazing when they were finished. They did an excellent job of removing the dirt from our two fur babies. We will be using this company in the future and would recommend them to anyone.”
“You did a great job well call again.”
- Rita westfall
“Brighter Image went above and beyond in every way possible when taking care of our carpets. They work for a great price, do an incredible job of cleaning out difficult spots and stains, and their customer service is too good to be true. In addition to doing an excellent job with our carpet, they cleaned our almost four-year-old sectional (that our dogs love to sleep on and our daughter loves to spill things on) and it looks brand new! I highly recommend them to all my friends and family. We'll never use anyone else!”
“Brighter Image cleaned our tilegrout and it looks awesome!”
- Jennifer L.
“I first spoke with AJ through email about getting my carpet cleaned. Despite it being 10:30 at night he took the time to make sure that he understood exactly what I wanted. Then, he made sure I understood the services that they were able to provide. When they came out to do the work, they were on time, friendly and courteous. They took their time and did a wonderful job and for a very reasonable price. My carpet has never looked this good. I would recommend Brighter Image to anyone.”
- B. DeNoble
“No joke, these guys showed up SAME DAY within a few hours. Just in time to give my carpets a deep clean so I could sign out of my apartment and get my security deposit back. Super friendly service. Fast, friendly, fantastic. What more could you ask for?”
“Brighter Image is a fantastic company that has done exceptional work for our move out cleaning. They are very professional and customer friendly. I would highly recommend them above any other cleaning service.”
- Kevin Breisch
“On 51816 I had Brighter Image clean my carpets ... they did an outstanding job! Friendly, courteous, efficient, reasonably priced. I will definitely use them from now on!”
- Greg Miller
“They were great and efficient with great customer service!! Very professional. If you want a great job done for the money that you are paying call them ! Would use them again for sure!!”
“This company never disappoints. Today Larry & David came and cleaned our carpets and furniture and they look brand new. I'm not only satisfied with the exceptional work this company does every time but also with their customer service. If you're looking for honest, reliable and hardworking individuals, this is the company you want! ”
- Veronica Villa
“AJ and David came to my house to clean the upstairs carpet and were very professional. They explained everything throughly before the cleaning. Carpet looked great and all stains were removed. They even helped me with a small spot on an area rug downstairs. Great work, friendly and knowledgeable staff. Will definitely recommend and be using them in the future! Thanks Brighter Image! ”
- Rebecca Jackson
“This family owned business is very professional and friendly. They did an excellent job on my ceramic floors and the carpet turned out great. They called to confirm my appointment and when the job was complete they called back to see if I was satisfied. They even gave advise on the upkeep. I would definitely recommend this company, and they have gained a very happy customer. GREAT work Mr. Larry and team!!!!!.Rhonda Taylor”
- Rhonda Taylor
“We had some pet stains that we thought were going to be too tough to get out. Brighter Image (Larry) were very thorough in in their candor when discussing our carpet cleaning issues. The stains and the entire carpet are perfect. GREAT JOB - HIGHLY RECOMMEND!”
- Julia M.
“We had Brighter Image clean our carpets prior to renting out house before our change of station. The company was absolutely amazing and helped accommodate our schedule and needs. They even sent pictures of the before and after, as we had to leave before they actually cleaned. The difference was amazing and our new tenants were so pleased with how clean and fresh everything was. They're a reliable company with people that really care about the services being provided. I'll be using them for all of our carpet needs! ”
- Laura Roederer
“These fellas did a great job on my carpets. Very friendly and will be using again in the future!”
- Joshua Gomez
“My husband and I recently moved to Fayetteville, NC (Army) and purchased a home. We were told the carpets had already been "professionally" cleaned by another company. The carpets did not look very clean to me and had a bit of an odor. We decided to hire Brighter Image because of their reviews and we liked the fact that they are a family owned business. Very happy with our decision to go with this company and will highly recommend then to anyone looking to have their carpets cleaned. The crew that showed up to our house was very polite and did a fantastic job. They spent around 3 hours in our home and you can tell they were not in a rush at all. They took their time. Protected our floors with blankets and our walls with these neat little plastic protectors. Our carpets look great and smell amazing. Thank you Brighter Image for doing such a great job! - Kelly”
- Kelly P.
“They came out evaluated my carpet, explained some of my initial issues and addressed my pet stain concerns....they went to work...all I heard was the machines working...when they were done it was as if the Carpet Santa had came to my home while I was napping..LOL ....The outcome was nothing short of amazing....they are such kind people, you can't help but to love and trust them....Thanks again..I really appreciate your help”
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